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Share one workflow. DRING calls in two minutes and qualifies the need. Get a call in two minutes
Get a call in 2 minutes See Agent Factory
For the IT director

Trigger a call, get a webhook

One request starts the call. One event returns the outcome record, and your systems stay in sync.

Get a call in two minutes See the API and webhook reference

After you submit the form, DRING calls in two minutes, identifies itself and qualifies the workflow.

~300,000inbound and outbound conversations a month
10,000+agent conversation minutes handled a day
1M+customer conversations handled to date
62languages available, 10 live today; yours is validated before launch

Platform-wide figures. The volumes are today's load, not a capacity limit.

Before the security review

Five questions your review will ask, answered

The short version of what your architects, security team and DPO will want in writing.

Your review asks aboutThe answer
IntegrationCall start, call state and result query services, plus lifecycle and result webhooks, are standard on every deployment. HubSpot is the reference CRM implementation, from selecting who to call to writing the result back.
Security reviewTenant isolation, prompt injection defense and telephony-layer spam blocking run on every package. Integrations start read-only, and each write is enabled explicitly per tool.
Data processingRecordings and transcripts stay on the DRING platform, encrypted at rest, with access logged. Your CRM gets the summary, the outcome and a link, not the audio. Processing location, transfers and data boundaries are documented per deployment for your GDPR or KVKK (Turkish data protection law) review.
Change controlA prompt or guardrail change reruns the simulated conversations built for your company, prompt-injection cases included, before release. Nothing is edited on the live line, and an operator can stop all automation in one step.
Vendor lock-inYou can keep your numbers and your switch; porting to DRING is optional. Every outcome lands in your own CRM, in fields you define, so the call history stays with you.
Read the full security page
How voice pilots stall

Three weeks that end up on your desk

A voice pilot is usually scoped as a demo. Your team inherits it as a system.

  1. Week one

    The demo that stops at the demo

    The call sounds excellent in the meeting. Reaching the CRM behind it turns into custom glue your team writes and then owns.

  2. Week four

    The platform under the platform

    The AI you bought turns out to be a thin layer on someone else's platform, reached with a key you do not hold.

  3. Friday

    The change nobody tested

    A prompt is edited late in the day and goes straight out. The first person to notice the new behavior is a caller.

The integration

One request in, one record back

One integration to build and one record to read. The next workflow you connect uses the same contract.

HOW IT WORKS From one request to every system agreeing Trigger request Your context Call placed On the DRING line Outcome record Same fields, every call Webhook Delivered Systems updated CRM, ticket, sheet

  1. Your system starts it

    One request carries the context you already hold: who is being called, why, in which language and inside which window. A call id comes back.

  2. DRING places the call

    DRING operates the telephony and the orchestration around the call. Speech and reasoning models are chosen per agent, and one operator answers for the call.

  3. The call leaves one record

    Every conversation ends with the same end-of-call record: what happened, what it means, the fields agreed for your workflow and where the recording sits.

  4. The event reaches your endpoint

    Lifecycle and result webhooks carry that record to you, and your team can query call state or the finished result by call id when it reconciles.

  5. Your systems agree

    The CRM record, the helpdesk ticket and the sheet update from the same record, so no system holds a different version of the call.

See how DRING connects to your switch and numbers
Your integration log

Requests and deliveries, in one log

The trigger log, the webhook deliveries and the state of each connected system sit on one screen, not in three places.

DRING panelLive view
Acknowledgedyour endpoint on the last result event
In syncCRM, helpdesk and sheet on the same record
Isolatedyour tenant's recordings, transcripts and keys
Trigger log and webhook deliveriesView: this hour
Trigger request acceptedcall id returnedCall running
call.completedoutcome recordAcknowledged
call.completedendpoint silentWaiting
Integration healthAll answering
HubSpotFreshdeskGoogle Sheets

Illustrative panel view. The events and systems on your screen are the ones your workflow uses.

A live integration

Two agents on a payments platform

Case study

Digital payments platform

The situation

Calls to a payments platform are about money in motion: a pending transfer, a failed payment, an account question. The answer lives in the platform's own systems, and the caller wants it while they are still on the line.

What DRING did

An inbound support agent was built against live transaction and account state rather than a nightly copy, so it answers from the record your team would open. A second, outbound agent runs a satisfaction survey after support interactions, as a pilot on a smaller group.

What changed

The line is answered the moment a call arrives, and the cases that need a person reach one with the account, the transaction and the reason already attached. Inbound and outbound both leave the same end-of-call record, so one integration carries both.

See the full workflow
Before sign-off

What the architecture review asks next

Is this built on Vapi or Retell?+

No. DRING operates the telephony and the orchestration around every call: the line, the call flow, the tools the agent uses and the after-call analysis. Speech and reasoning models are chosen per agent for the language and the workflow. One operator is accountable for the call, not a wrapper around someone else's platform.

What exactly arrives in the webhook, and when?+

Lifecycle events while the call runs, and a result event when it ends carrying the end-of-call record: outcome, intent, summary, the analysis fields agreed for your workflow and a reference to the recording. The same record can be read back by call id when your team reconciles. Field definitions are agreed before launch, so the API, the dashboard and the CRM mean the same thing by the same name.

Which systems are already connected?+

Confirmed connection families include HubSpot, Salesforce, Bitrix24, Zoho, Zendesk, Freshdesk, Google Workspace and Sheets, Zapier, WhatsApp and Meta channels, and switches such as Alotech, Verimor, Twilio and OpenScape-family PBX. The full list is on the integrations page.

What if our CRM is heavily customized?+

Custom CRMs are among the confirmed connections. A niche or heavily customized one is assessed first: its API, objects and write-back needs are inspected, and any non-standard work is scoped and priced in the proposal before it starts.

Browse the full FAQ General questions are answered on the home page

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