A monthly package
Sized by the usage you expect, the calls you need at the same time and the number of agent types. The models, after-call analysis, testing and updates are inside it, on every rung from Starter to Enterprise.
For the founder and CEO
Your company line, covered before your next hire
DRING answers your phone and chat as AI staff, on a monthly package. It is live in a week, and a busy month becomes a usage line, not a hiring round.
After you submit the form, DRING calls in two minutes, identifies itself and qualifies the workflow.
1 weekto a live agent, with the build inside the package
Up to 81%lower operating cost on selected deployments
50+companies signed since founding
1M+customer conversations handled to date
Up to 81%: selected deployments against an agreed human-only baseline, not a guaranteed saving.
Before the first support hire
When the company line is you
Early on, the phone goes to whoever is free. As the company grows, that is still you.
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Between meetings
The line rings you
The company number reaches the founder because nobody else is free to pick it up. The call wins, and the meeting waits.
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Every peak
The hiring cycle restarts
Volume rises, so you post, interview and train again. The line is short-staffed until the new person is ready, and the salary stays after the peak has passed.
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Month end
Nobody knows what was asked
Hundreds of conversations happen, and none of them leave a record you can read at the end of the month.
Speed to first result
One workflow, live in a week
Start where the phone costs you the most attention, and let the first result decide the second workflow.
Pick one workflow
The call or chat type that takes the most of your team's attention this month: order status, bookings or a single campaign.
DRING builds it
DRING's team builds the agent on your documents, calls and rules. You approve what it may say and what goes to a person.
It is tested first
It runs 1,000 to 10,000 simulated conversations, built for your company, before the first real call.
It goes live
Live in a week, on your line and the chat channels in your package, day and night.
You add the next one
The second workflow is chosen from what the first one shows, not from a forecast.
Month to month
How the monthly bill is built
Your proposal carries the exact figures for your package. These rules are the same on every package.
Overage at your package rate
Usage above the package is billed at the package's own unit rate. There is no penalty rate, and moving up the ladder lowers the rate.
Unused balance is kept
What you have paid for and not used carries over for up to 2 months, so a slow month is not money lost.
No setup fee for the agent
Building your first agent is part of the package, with 4 free revisions per agent type. Connect CRM setup is a one-time fee, and a custom integration is quoted before work starts.
What each package hands over
Every package hands a case to your own people with the conversation attached. Live transfer, with the caller still on the line, depends on the package; the ladder shows where it is included.
Annual discounts
An annual commitment takes 10% off, and paying the year upfront takes 20% off. Carrier and SMS charges are paid to your own operator.
Monday morning
The week on one page
The week's outcomes, the channels they came in on, and where your usage stands against the package.
This weekoutcomes at a glance, without listening to calls
Oneagent across the channels in your package
Carry-overunused balance kept for up to 2 months
This week's outcomesWeek: current
Order statusResolved on the call
Delivery dateAnswered in chat
Refund requestSent to your team
Usage this monthWithin the package
Included usageCarried overOverage at package rate
Illustrative panel view. The figures on your screen come from your own lines.
It started with one agent
A small team, a large inbound line
Case study
Refurbished electronics marketplace
The situation
A marketplace ran order status, warranty checks on graded devices and returns on one inbound line. The volume kept arriving faster than the support team could answer it, especially around promotions and restocks.
What DRING did
One agent took a share of the main line first and moved to the whole line once resolution held steady. Two more followed later: an outbound agent that checks in with buyers after delivery, and a separate agent for the branch line.
What changed
The line now answers around the clock with no queue, and most of it closes on the call itself. The same support team spends its time on the cases that need judgment instead of on the volume.
Founder questions
Before you sign
What if it says something wrong to a customer?+
Every response stays inside the policy and knowledge you approve, and anything outside that scope hands over to a person rather than guessing. Live calls are reviewed against your own quality bar, and a fix ships as a controlled update, not a silent change.
Can we start with one workflow, and how small can it be?+
Yes. One call type on one line is a normal place to start: order status, an appointment reminder or a single campaign. Starter, the smallest package, is sized for one agent type. The agent can also take a share of the line first and move to the whole line once it holds, as the marketplace in the case above did.
What does it need from my team?+
Someone who knows the workflow. They share the documents and a few example calls, agree what goes to a person and review the test results before launch. You also agree what success looks like before the agent goes live.
What happens when volume triples?+
More conversations run at the same time, up to the concurrent capacity in your package. Usage above the package is billed at the package rate. If the new volume is here to stay, moving up the ladder raises the calls you can take at once and lowers the unit rate. Nobody has to be hired or trained for the peak.
What is inside the package, and what is billed outside it?+
Inside: the models the agent uses, the decisions and actions it takes, and after-call analysis with reporting. Testing before every release, monitoring once it is live, handover to your team and standard support are inside too. Outside: carrier and SMS charges, which you pay to your own operator, the one-time Connect CRM setup, and any custom integration, which is quoted before work starts. Busy and quiet months follow the rules above, and each package's scope is on pricing.