Virtual secretary call
A supplier chasing an overdue invoice gets a note that carries the whole story.
Explore secretary workflows
Trusted by 50+ companies
Call Center AI Staff
Call Center AI Staff
learn your businessspeak your brandqualify your leadsresolve the callskeep getting better
You bring the case. We build, test and run the AI staff around it, in your customers' language, on your real phone lines.
Leave a case and your number. DRING calls you in two minutes.
1,000,000conversations handled so farrealistic estimate, not live traffic
Answering production calls for
Yıldız HoldingEasyCepCenoaNavlungoPentaTrukkerElithairMap ElektronikHabitat HealthOtelistKıta LojistikSkyTürkRemax
For your role
Pick your seat, get more from your staff
AI co-workers help every chair differently. Pick a role and see what changes on your side of the business.
Call center manager
Queues and quality in one view.
Live calls, handovers and quality signals land on one board your supervisors can act on.
QueuesHandoversQuality See the call center manager story
Marketing director
See which campaign creates real intent.
Every ad response is called back in minutes, so ads turn into contacted leads and the delay disappears.
Contacted leadsEliminate delayIntentNext step See the marketing director story
Sales manager
Warm leads land in your CRM.
Your co-pilot to qualify large customer lists: reason, timing and next action arrive with the lead.
Cross-sellUp-sellIntentTiming See the sales manager story
Operations manager
The night shift runs itself.
Your communication assistant that keeps operations smooth: calls answered at any hour, routed, logged and handed to the morning shift complete.
NotificationSchedulingTiming See the operations manager story
IT director
Trigger a call, get a webhook.
One request starts the call, one event returns the outcome, and your systems stay in sync.
Trigger APIWebhooksCRM sync See the IT director story
HR manager
Candidates called, interviews confirmed.
Every candidate gets called back, interviews stay confirmed, and repeat employee questions skip your phone line.
ScreeningInterviewsEmployee line See the HR manager story
Founder and CEO
A contact center that scales without hiring.
Start with one line today and read the executive report that follows: the insights behind the numbers and the actions we suggest next.
Executive reportsInsightsSuggested actions See the founder story
Product manager
See which complaint keeps coming back.
Support calls and product surveys collect feedback as structured records, so your product team sees which complaint actually repeats.
Product surveysFeedbackReason tagsRanked signal See the product manager story
What we actually do
See how it all connects
We build it, run it, improve it.
AI is our craft. You get a staffed operation, not a platform license: built, watched live, and reported on.
01 · BuildBuilt for your workflow
We turn your process, policies and systems into a working AI staff member.
See Agent Factory 02 · ManageManaged in productionWe watch the live operation, handle handovers and keep every release controlled.
See the platform 03 · ImproveReported with evidenceEvery call becomes a useful signal for your team and the next improvement.
See the insightsReferences & capabilities
Real calls, measured results.
Each card is a live workload with a measured outcome and human handover for complex cases. See all case studies
Support calls
Your customers get the answer first time
We answer the incoming questions and close most of them on the call. Your team keeps the cases that need a person.
~75%of AI-handled calls resolved without a handover, one year in
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Status questions
Give the status answer on the spot
We look up the order, request or application and read the status back while the caller is still on the line.
~72%average resolution across our live workloads
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Outbound calls
Let us run the calls to your partners
One campaign reaches customers, dealers and suppliers, passes on the news and confirms their details.
Up to 90%reached in selected outbound campaigns
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Win back
Do not write off your old leads
We call the list that went quiet and hand the people who are still interested to your team, ready to talk.
1 in 10reached conversations qualifies as a lead, across three sectors
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Round-the-clock
Keep your line open after hours
When the office closes, calls still get answered and written up. Your team starts the morning with a ready list.
24/7every call answered and written up
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Appointments
Book the appointment in their own language
Callers are understood in their own language, offered a time that works and booked in the same call.
10 languagesspoken live in production today
↗Why most voice AI projects fail
Three reasons projects fail, three answers.
Gartner expects a large share of AI agent projects to be canceled. We see the same three patterns, and DRING is built against each one.
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01
Left alone with a tool
A platform arrives with a login. Your team is expected to make it work alone.
Gartner: unclear business valueYou get a team, not a login.A named DRING team designs, launches and tunes the operation with you.
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02
Live before it is ready
An agent goes live on thin data and a few test calls. Your customer becomes the test.
Gartner: poor data qualityNo agent takes a real call untested.Your data first, then 1,000 to 10,000 simulated conversations before any live call.
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03
Never run a queue
Vendors who never ran a queue miss handovers, peak hours, the angry third call.
Gartner: often misappliedWe run call operations every day.Around 300K conversations a month across 9 countries feed every release.
Agent Factory
Your AI staff keeps improving.
We study real calls, recommend one focused improvement, test it against the current release, and publish it with your approval.
See the continuous improvement loopDRING / AI STAFF IMPROVEMENT LOOP
01Live callsthe agent is on the line
02Signalsevery call scored
03Recommendationone focused change proposed
04Your approvalnothing ships without you
05Releasetested against the current release
RELEASE
v1v2v3
resolution
Evidence firstOne change at a timeNo silent updatesYour team sees the result. DRING keeps the AI staff improving.
Languages in production
Ten languages, spoken live.
Live AI agents in different languages communicate across voice, WhatsApp, SMS and email, specifically tuned for natural speech and pronunciation.
- German calls for a medical logistics customer in Germany
- Healthcare tourism follow-ups in English for UK patients
- Contract renewal calls in Dutch with our Netherlands partner
- Outbound to the US and Australia, including voicemail handling
Deniz · Support
Speaking French
From a platform to a solution partner
Do-it-yourself platforms run an agent. DRING runs the operation.
StageDo-it-yourself platforms you do the workDRINGdone for you
Who does the workYou run the tool✓We run your AI staff
TelephonySomeone else's telephony✓Your numbers, run on our switchboard
Before launchA demo that sounds ready✓Tested on a private line first
After launchYou watch the dashboard✓We run it, report weekly
ReachDial once, move on✓Up to 90% reached in selected campaigns
PricingHidden LLM, STT and TTS bills✓One price. Nothing hidden.
ProofA pilot you must operate✓1M+ conversations, 9 countries
What it sounds like
Hear a DRING agent.
Hear DRING handle real workflows: understanding context, using approved systems, and guiding to a clear next step.
Also in
- Deutsch
- Nederlands
- Français
- Español
Hear how the same operating model adapts by sector.
Security & compliance
Your customers' voices are personal data. We start there.
Every release is tested against prompt injection, every call can be handed to a human, and live call evidence feeds the next controlled Agent Factory release under agreed data controls.
- Prompt injection tested before every release
- Human oversight and operator control on every call
- Tenant isolation, encryption and contract-defined controls
FAQ
Answers, before you ask.
What exactly does a DRING agent do?+
It answers your real phone line, understands what the caller wants, and finishes the task: checks orders, books appointments, sends SMS links, collects payments and updates your CRM. It runs on your phone number and hands the case to your team, with the conversation attached, whenever a person is needed.
Are DRING agents live right now?+
Yes. DRING agents handle production conversations across e-commerce, logistics, healthcare, finance, hospitality and HR. Current workloads total about 300,000 customer conversations per month and approximately 72% reach a defined resolution; complex cases still move to a human with context.
How is the right package selected?+
DRING is a monthly subscription with included conversation time. The package follows the operation: expected usage, calls at the same time, number of workflows, analytics depth, support and integrations. There is no setup fee; Connect CRM and custom integrations are priced separately, and carrier charges stay with your carrier. See the package guide.
How fast can we launch?+
Live in a week. We handle discovery, build, simulation, a staged launch and improvement; you review the brief and the test results.
What if a caller needs a human?+
The agent keeps the context. From the Pro package up it transfers the live call; otherwise it takes a note for your team and calls the customer back when the answer is ready. It can also hand the task to the right owner in your CRM or ticketing system. The caller gets a clear next step and never has to start the story again.
Do we need to write prompts or manage updates?+
No. Tell us the workflow and the result you need. Agent Factory builds the agent around your process, tests it before launch, manages controlled updates in production and reports what changed. You see the evidence; you do not have to rewrite prompts or chase model releases. See Agent Factory.
Start with your workflow
Tell us what to improve first.
Get a call in two minutes
Tell us what to improve first.
Then let DRING call you.
Get a call in two minutes
Share one workflow and your number. A DRING agent calls in two minutes, asks focused questions and prepares a structured brief.
Listen to samples first