International logistics platform
The situation
Over the years, marketing had filled the CRM with companies that once asked about freight forwarding and never closed. Sales would not work a cold list, so the pool sat untouched.
What DRING did
An outbound qualification agent called the pool in stages over several weeks. It checked whether freight forwarding was still relevant and asked the few questions sales needed answered.
What changed
12.1% of conversations became sales-ready leads, each reaching sales with its answers attached. The rest were closed out, and marketing learned which parts of the old pool still deserved budget.